Frequently Asked Questions:
What will I receive in my box?
A curated collection of five to six full-size nail products from your favorite nail brands that encourage you to try and test at your nail table.
When will I receive my box?
Boxes are shipped on or around the 25th of the first month in the bi-monthly edition. (Example, the September/October box ships September 25th, The November/December box ships November 25, etc.) Boxes are shipped USPS from Chicago, IL, so most subscribers should receive their box within 3-5 business days.
How much is the box?
Subscriptions cost $59, including shipping, and are automatically renewed bi-monthly.
What comes with my subscription?
Your bi-monthly box, plus access to the members-only portal where you can view product knowledge information, SDS sheets, and videos showing inspiration and how to use the products inside each box.
When will my card be charged?
Your card will be charged every other month on the 15th.
Can I cancel anytime?
Yes! You may cancel your subscription through your account portal or by emailing email@example.com. If you’d like to cancel your subscription, please do so before the 14th of the renewal month to avoid additional charges.
Do I need a license to receive the box?
Yes. We partner with many professional brands that aren’t available to the general public. In order to ensure subscriptions are going to nail professionals, a current cosmetology or nail technician license on file is required to receive your box. Those accounts without license verification will be contacted via email before their box is shipped, and if no license information is provided, the subscription will be cancelled.
Can I receive the box if I’m a student?
Yes! Upload a photo of your student ID, hours sheet, or enrollment confirmation, and send us an email at firstname.lastname@example.org with your anticipated graduation date.
Do you ship outside of the US?
Not yet. We are working on worldwide shipping solutions and hope to be shipping outside of the US in early 2018.